Catholic Education in the Diocese of Cairns is committed to developing an educational and organizational culture based on mutual trust and respect. At Holy Cross School, we are committed to providing a safe and supportive working and learning environment for all employees and students. We acknowledge that employees, students and parents may sometimes have a complaint about a decision, behaviour, act or omission that they feel is unacceptable. While most issues can be resolved through direct discussion between the parties concerned, there may be instances in which this is not possible.